DRAFTThis document is a placeholder awaiting legal review. It is not final and is not yet legally binding.
Subprocessors
DRAFT placeholder. The list below reflects the providers the product integrates with. The business must confirm each entry (legal entity, processing location) and then remove the
status: draftline at the top of the file to hide the DRAFT banner.
ToucanWise uses the following third-party providers to process data on its behalf.
| Provider | Purpose | Data processed | Location |
|---|---|---|---|
| Google (Gemini) | AI language model and speech for the assistant | Assistant questions and the store figures needed to answer them; voice audio | [To be confirmed] |
| Mailgun | Transactional and report email delivery | Recipient name and email address, email content | [To be confirmed] |
| Paymob | Subscription payments in Egypt and the GCC | Billing contact details, payment references | [To be confirmed] |
| Stripe | Card subscription payments | Billing contact details, payment references | [To be confirmed] |
| Meta (Ads) | Read-only ad spend and performance, when you connect it | Ad account identifiers and campaign performance | [To be confirmed] |
| WhatsApp (Meta) | WhatsApp copilot messaging, when you enable it | Phone number, message content | [To be confirmed] |
| Hosting provider [to be named] | Application hosting, background worker and database | All data stored in the Service | [To be confirmed] |
Card numbers are handled by Paymob and Stripe and are never stored by ToucanWise. Your Shopify or WooCommerce store is your own platform and is not a subprocessor.
[Process for notifying customers of changes to this list to be completed.]