Voice-first AI ecommerce manager
Run your store by just asking
Talk or type to ToucanWise in English or Arabic. Get sales, COD, profit and inventory answers from your Shopify or WooCommerce store, and act on them with your confirmation.
No credit card. Phone verification when you connect a store.
Figures computed by the app. The AI explains them.
Backed by leading startup programs
NVIDIA Inception
Google for Startups
Microsoft for Startups
AWS Activate
One assistant for the whole store
From a quick question to a board-ready report, everything runs on your own store data.
Ask in plain language, by text or voice
Type a question or start a voice call. The assistant looks up your real data and answers in the language you use.
- Text chat and voice calls on every plan
- Charts appear right inside the conversation
- Understands English and Arabic, including right-to-left layouts
See what each product really earns, after COD and costs
Profit per product is calculated by the application from your product costs, payment fees and COD outcomes, never guessed by the AI. COD and return-to-origin rates sit right next to it.
- Profit and margin per product after costs, payment fees and shipping
- COD share, delivery and return-to-origin (RTO) rates beside your profit
- Net revenue next to placed revenue, so cancellations and refunds stay visible
Know what to reorder, and change things safely
Reorder recommendations show how many days of cover each product has left. Alerts warn you early, and the assistant prepares store changes that you confirm first.
- Reorder recommendations with days of cover and a suggested quantity per product
- Alerts for sales drops, refund spikes and stockout risk
- Store changes only after a preview and your explicit confirmation
Reports, board packs and benchmarks for growth decisions
Generate 7 report types and download them or send them by email. Schedule them, share a board pack PDF and compare your metrics with similar stores, depending on your plan (see the plan comparison below).
- 7 report types, from sales to inventory, downloadable or sent by email
- Scheduled reports and a board pack PDF
- Benchmarks against comparable stores
Workspaces with seats and roles for agencies
Run many client stores from one agency workspace, give each teammate their own seat and role, and put your brand on the packs you share.
- One workspace for all your client stores
- Your agency name and logo on board pack PDFs and client pack links
- A seat and a role for every teammate
Everything your store needs, in one place
Every feature below is built and working in ToucanWise today. A badge shows the plan that unlocks a feature; features without one come with every plan.
AI assistant (text)
Ask about sales, orders, customers, products and stock in plain language and get answers from your own data.
Voice calls
Talk to your store hands-free. The assistant listens, answers out loud and keeps the conversation on screen.
Charts in chat
Trends and comparisons are drawn right inside the conversation, so you can see the answer, not just read it.
Arabic and RTL
The whole app, the assistant and the emails work in Arabic with a true right-to-left layout.
Demo store
Explore a read-only sample store and ask the assistant anything before you connect your own.
Reports
Generate 7 report types, from sales to inventory, and download them or send them by email.
- Available on: Plus and up
Board pack PDF
A polished PDF with your key metrics and period comparisons, ready for investors, partners or your team.
Overview dashboard
Revenue, orders, average order value and top products for any date range, with comparison to the previous period.
COD and RTO metrics
See cash-on-delivery share, delivery success and return-to-origin rates, so you know what you actually keep.
Net vs placed revenue
Placed revenue shows demand. Net revenue removes cancellations, returns and refunds to show what counts.
Profit
Add product costs and see margin by product and period, alongside revenue.
Seasons and week start
Compare Ramadan, White Friday and other peaks fairly, and choose the week start that matches your market.
Regional currencies
Each store keeps its own currency. KWD, BHD and OMR use three decimals and are shown exactly.
Alerts
Get notified about sales drops, refund spikes and products at risk of running out of stock.
- Available on: Plus and up
Reorder and forecast
Days of cover and suggested reorder quantities for every product, based on your recent sales.
- Available on: Plus and up
Confirmed actions
Ask the assistant to change your store. It shows a preview first and only applies the change after you confirm.
- Available on: Plus and up
Scheduled reports
Pick a report, a time and recipients, and ToucanWise sends it daily, weekly or monthly.
Weekly digest
A short summary of last week lands in your inbox automatically, with the changes that matter.
- Available on: Plus and up
Benchmarks
Compare your key metrics with similar stores to spot where you lead and where you lag.
- Available on: Plus and up
Meta ads (read-only)
Connect your Meta ad account to see spend and results next to your sales. Access is read-only, so your campaigns are never changed.
Referrals
Invite other merchants with your link and earn a subscription credit when they become paying customers.
- Available on: Agency
Team workspaces and seats
Run many client stores in one workspace and invite teammates with their own seats.
- Available on: Agency
White-label
Put your agency name and logo on board pack PDFs and on the pack links you share with clients.
- Available on: Agency
WhatsApp copilot
Ask your store questions from WhatsApp and get the answer in the same chat.
Billing with Paymob and Stripe
Pay with the method that works in your country and get tax invoices for every payment.
Built for how you sell in the GCC and Egypt
Most analytics tools assume cards, one currency and English. ToucanWise starts from your market instead.
Arabic and RTL voice
Speak or type in Arabic and read answers in a proper right-to-left interface.
COD and RTO built in
Cash on delivery is common here, so collection and return rates sit next to your revenue.
Currencies done right
KWD, BHD and OMR use three decimals. Amounts keep their own currency and are never silently converted.
Seasonal comparisons
Compare Ramadan and White Friday periods against the right baseline, not a random previous week.
VAT-aware billing
Invoices for your subscription carry the tax details your accountant expects.
Local payment options
Pay through Paymob or Stripe, whichever suits your country and your bank.
Up and running in minutes
Connect once. ToucanWise keeps your data fresh and your answers grounded.
Connect your store
Link Shopify or WooCommerce with least-privilege access. Your credentials are encrypted and never shown again.
We sync your data
Orders, products, customers and stock sync automatically about every 30 minutes.
Ask anything
Use text or voice. The app computes the numbers and the AI explains what they mean.
Act with confidence
Review alerts and reorder suggestions, and approve store changes after a preview.
Simple plans that grow with you
Start with a free trial. Choose a plan when you are ready.
Standard
For a single store that wants answers, reports and alerts.
From $29 / month
- Stores: 1
- Team seats: 1
- ≈ 25 AI questions or ≈ 8 voice minutes per month
- Most popular
Plus
For growing merchants who want automation, forecasting and safe store actions.
From $79 / month
- Stores: 3
- Team seats: 1
- ≈ 125 AI questions or ≈ 41 voice minutes per month
Agency
For agencies and teams running many stores from one workspace.
From $239 / month
- Stores: 25
- Team seats: 10
- ≈ 625 AI questions or ≈ 208 voice minutes per month
Pay annually and get two months free.
Every plan starts with a free trial that lasts 14 days and lets you try paid-plan features. No credit card required.
Compare plans
| Feature | Standard | PlusMost popular | Agency |
|---|---|---|---|
| Stores | 1 | 3 | 25 |
| Team seats | 1 | 1 | 10 |
| Text chat and voice calls | Included | Included | Included |
| Reports | Included | Included | Included |
| Weekly digest email | Included | Included | Included |
| Profit | Included | Included | Included |
| Alerts | Included | Included | Included |
| Scheduled reports | Not included | Included | Included |
| Reorder and forecast | Not included | Included | Included |
| Confirmed store actions | Not included | Included | Included |
| Benchmarks | Not included | Included | Included |
| Meta ads (read-only) | Not included | Included | Included |
| Board pack PDF | Not included | Included | Included |
| White-label board packs | Not included | Not included | Included |
| WhatsApp copilot | Not included | Not included | Included |
Prices shown in USD; at checkout you are charged in your billing country's currency or in USD. VAT may apply.
Frequently asked questions
Still unsure? Try the demo store or start a trial.
How does ToucanWise connect to my store?
You connect Shopify or WooCommerce from the app with the minimum permissions needed to read your data. ToucanWise then syncs automatically about every 30 minutes.
Do I need a credit card for the trial?
No. The free trial lasts 14 days, needs no credit card and lets you try paid-plan features. You will verify your phone number when you connect a store.
Is my store data safe?
Connector credentials are encrypted at rest with AES-256-GCM and are never returned to your browser. The AI model never gets direct access to your database. It can only call a fixed set of validated tools, and every request checks that the data belongs to you.
Can the assistant change my store?
Yes, if your plan includes confirmed store actions (see the plan comparison above). Even then, it only applies a change after it shows you a preview and you explicitly confirm. Nothing is changed silently, and read-only access is always enough to get answers.
Does it work in Arabic, including voice?
Yes. The app, the assistant, voice calls and emails all work in Arabic with a right-to-left layout. You can switch language at any time.
Which platforms are supported?
Shopify and WooCommerce. Other platforms are not supported yet. ToucanWise is a web app, and there is no mobile app.
How are currencies handled?
Every store keeps its own currency, including three-decimal currencies such as KWD, BHD and OMR. Amounts are never silently converted into another currency.
How are the numbers calculated?
Revenue, orders, refunds, inventory and period comparisons are computed by deterministic code in the application. The AI only explains the results, so the figures do not depend on the model.
How does billing work, and can I cancel?
Pay monthly or annually through Paymob or Stripe and receive a tax invoice for each payment. You can manage or cancel your subscription from the billing page in the app.
Ask your store your first question today
Connect Shopify or WooCommerce and get answers in minutes, in English or Arabic.
No credit card. Free trial for 14 days, with paid-plan features.