Privacy Policy

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1. Who we are

[Legal entity name, address and data protection contact to be completed.]

2. Data we collect

• Account data: name, email address, phone number and preferred language.
• Store data: products, orders, customers, inventory and ad performance synced from the stores and ad accounts you connect.
• Conversations and voice: the questions you ask the assistant and, for voice, the audio you send for transcription.
• Usage and billing data: AI usage, subscription and invoice records.

[Full list and legal bases to be completed.]

3. How we use data

[Purposes of processing to be completed.]

4. Who we share data with

We use the third-party providers listed on the Subprocessors page. [Sharing and international transfers to be completed.]

5. Retention and deletion

[Retention periods, account deletion window and purge after a store is disconnected to be completed.]

6. Your rights

[Rights under the Saudi PDPL, the UAE PDPL and Egypt Law 151 of 2020, including access, export and deletion, to be completed.]

7. Security

Connector credentials are encrypted at rest and are never shown in the browser. [Further security measures to be completed.]

8. Contact

[Data protection contact to be completed.]